Privacy Policy

Zyptr Technologies Private Limited ("Zyptr", "we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at zyptr.com or engage with our services. Please read this policy carefully. If you disagree with its terms, please discontinue use of the site.

1. Information We Collect

Information You Provide Directly

We collect information you voluntarily provide when you contact us, request a consultation, submit a project inquiry, or subscribe to our newsletter. This includes:

• Full name and job title
• Email address and phone number
• Company name and website
• Project details and requirements you share with us
• Any other information you choose to include in a message to us

Information Collected Automatically

When you visit our website, certain information is collected automatically through cookies and similar tracking technologies, including:

• IP address and approximate geographic location
• Browser type and version
• Operating system
• Pages visited and time spent on each page
• Referring URL (the page that linked you to us)
• Date and time of your visit

Information from Third Parties

We may receive information about you from third-party sources such as LinkedIn, business directories, or referral partners, which we combine with information we already hold about you.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries — when you contact us about a project or service, we use your details to reply and follow up.
• To provide our services — when engaged as your development partner, we use project-related information to deliver and manage the engagement.
• To send communications — with your consent, we may send newsletters, case studies, and product updates. You can unsubscribe at any time.
• To improve our website — we analyse usage data to understand how visitors interact with our site and improve the experience.
• To comply with legal obligations — we may process your data to comply with applicable laws, regulations, or court orders.
• To protect our interests — we may use your information to detect, prevent, or address fraud, security issues, or technical problems.

3. Legal Basis for Processing

We process your personal data on the following legal grounds under applicable data protection laws, including India's Digital Personal Data Protection Act, 2023 (DPDP Act) and, where applicable, the EU General Data Protection Regulation (GDPR):

• Consent — where you have given us explicit consent to process your data (e.g., newsletter subscriptions).
• Contractual necessity — where processing is necessary to perform a contract with you or to take steps at your request prior to entering a contract.
• Legitimate interests — where processing is necessary for our legitimate business interests, provided these are not overridden by your rights.
• Legal obligation — where processing is required to comply with applicable law.

4. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:

• Service providers — we share data with trusted third-party vendors who help us operate our business (e.g., email platforms, CRM tools, cloud hosting providers). These vendors are contractually bound to handle your data securely and only for the purposes we specify.
• Business transfers — in the event of a merger, acquisition, or sale of assets, your information may be transferred to the successor entity.
• Legal requirements — we may disclose your information if required to do so by law or in response to valid requests from public authorities.
• With your consent — we may share your information for any other purpose with your explicit consent.

We do not share client project details, source code, or confidential business information with any third party without explicit written permission.

5. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

For contact and inquiry data, we typically retain records for up to 3 years from the date of last interaction. For active client engagements, we retain project-related data for the duration of the contract and up to 5 years thereafter. You may request deletion of your data at any time (see Section 8).

6. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include:

• HTTPS encryption across all web properties
• Access controls limiting data access to authorised personnel only
• Regular security assessments of our infrastructure
• Secure, encrypted storage of sensitive data

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

7. Cookies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyse site traffic, and personalise content. For detailed information about the cookies we use, please refer to our Cookie Policy.

8. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Right of access — you may request a copy of the personal data we hold about you.
• Right to rectification — you may request that we correct inaccurate or incomplete data.
• Right to erasure — you may request that we delete your personal data, subject to certain legal exceptions.
• Right to restrict processing — you may request that we limit how we use your data in certain circumstances.
• Right to data portability — you may request a copy of your data in a structured, machine-readable format.
• Right to object — you may object to processing based on legitimate interests or for direct marketing purposes.
• Right to withdraw consent — where processing is based on consent, you may withdraw it at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, please contact us at privacy@zyptr.com. We will respond to your request within 30 days.

9. Third-Party Links

Our website may contain links to third-party websites, including our SaaS products (seomonit.co and uptimemonit.com). We are not responsible for the privacy practices of those sites and encourage you to review their respective privacy policies.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you become aware that a minor has provided us with personal data, please contact us immediately and we will take steps to delete such information.

11. International Data Transfers

Zyptr is based in Bengaluru, India. If you access our website from outside India, your information may be transferred to, stored, and processed in India. By using our services, you consent to such transfer. We take steps to ensure that your data receives an adequate level of protection wherever it is processed.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. We will notify you of material changes by updating the "Last updated" date at the top of this page. We encourage you to review this policy periodically.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

• Email: privacy@zyptr.com
• General inquiries: info@zyptr.com
• Phone: +91 63643 41853
• Address: Zyptr Technologies Private Limited, Bengaluru, Karnataka, India