Question 1

Do you build HIPAA-compliant software?

Accepted Answer

Yes. While HIPAA is a US standard, we've built systems for Indian HealthTech companies with global clients requiring HIPAA compliance. Our HIPAA implementations include end-to-end encryption (AES-256 at rest, TLS 1.3 in transit), role-based access controls, comprehensive audit logging, Business Associate Agreements (BAA), and breach notification procedures. We also have experience with India's DPDP Act 2023 requirements.

Question 2

What is HL7 FHIR and can you integrate with EHR systems?

Accepted Answer

HL7 FHIR (Fast Healthcare Interoperability Resources) is the standard for healthcare data exchange. We have hands-on experience building FHIR-compliant APIs and integrating with major EHR systems including Epic, Cerner, and Indian systems like Practo and 1mg. Our integrations enable bidirectional patient data exchange, clinical decision support, and care coordination workflows.

Question 3

How do you handle patient data security?

Accepted Answer

Patient data security is our highest priority in HealthTech engagements. We implement: database-level encryption, field-level encryption for PII/PHI, mandatory MFA for clinicians, session timeout policies, device attestation for mobile apps, VPN-only admin access, and regular third-party security audits. We also run penetration testing before every major release.

Question 4

Can you build AI-powered diagnostic tools?

Accepted Answer

Yes. We've built AI diagnostic systems for radiology (chest X-ray analysis), dermatology (skin lesion classification), and general triage (symptom-based urgency scoring). These systems are built with FDA/CE marking pathways in mind — we design the data documentation, validation datasets, and clinical validation protocols needed for regulatory approval.

Question 5

What telemedicine features do you typically build?

Accepted Answer

End-to-end telemedicine platforms typically include: HD video consultations (WebRTC), appointment scheduling and reminders, digital prescriptions, payment collection, post-consultation notes, patient history access during call, waiting room management, multi-provider scheduling, and integration with pharmacy networks. We build for both B2C (direct to patient) and B2B2C (through hospitals) models.

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